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Customer responsibilities

When placing a pre‑order, you must provide accurate and current information, including your shipping address, billing details, and email address. You are responsible for ensuring that the email address provided at checkout is valid and regularly monitored for updates regarding your pre‑order, including potential delays (please check spam or junk folders).

Doletics is not responsible or liable for delays, failed deliveries, or missed ommunications resulting from inaccurate, outdated, or incomplete customer information. You may update your information at any time prior to shipment by submitting a request through our Contact Form.

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