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Returns & Exchanges
Returns & Exchanges
Eligibility rules, timelines and how refunds are processed.
18 articles
How do I start a return or exchange?
What is your return and exchange policy?
How long does it take to process a return or exchange?
What if I received a damaged, defective, or wrong item?
How to return a product
What is the return period?
How do I request a return?
Do I have to pay for return shipping?
Can I return a product after the return period has passed?
Can I return multiple products in one shipment?
Can I return products bought during a sale?
Exchanges & size changes
How do exchanges work?
What if my exchange product is no longer available?
Where can I find my order number?
Product issues
What if I receive a damaged or defective product?
What if I receive the wrong product or a product is missing?
Refund timelines
When will I receive my refund?
Returns policy
Where can I find your returns policy?
Need more help?